Dear: Valued Clients

We at Creative Studio Flow sincerely appreciate your continued business and patronage. Since the “Safer at Home” order took place in March, our environment has changed drastically, including our studio closing for business for an indefinite period of time.

As you may be familiar, the state has announced the “Stage 3” opening guidelines, lifting the mandate, and allowing LA county hair salons to reopen as of May 29, 2020.

With our clients’ safety at the root of all of our decision-making, we have decided to postpone our re-opening beyond the state-mandated date.

We understand the inconvenience of our decisions for many of our patrons.

As eager as we are to be reunited with our clients, we want to be confident in providing the safest and healthiest environment possible when we reopen.

For the confidence of our clients, we want to highlight the extra precautions we are taking and pre-cautions for me to consider and to pass along to our clients.

Re-opening date : Tuesday June 9th, 2020

■■■Our approach in the salon■■■

◆ Wearing a mask and face guard

A mask and face guard will be worn during the procedure.

◆ Body temperature test

Body temperature is checked daily before opening

◆ Thorough disinfection and cleaning

In order to prevent contact infection, we will disinfect, sterilize and clean the set chair and shampoo table before and after each procedure.

◆ In-store ventilation

We will install an air purifier and ventilate the store at all times.

■■■Request to clients■■■

If you feel unwell or are suspected of being infected, please come to the store after being examined by a designated medical institution.

[Please refrain from visiting if any of the following applies to you: ]

・ Fever of 37 ° C or higher continues for 4 days or more

・ History of overseas travels in the past month and physical disorder

・Clients will be asked prior to service if they have been sick or exposed to someone who is sick. Services will be deferred for 10-14 days for those persons.

Upon your visit, we ask for you to take the following precautions:

• Wear a face mask to the extent possible while receiving services.

• The temperature will be measured using a non-contact thermometer, and the treatment date may be changed for customers above 37.5 degrees Celsius. Please feel free to contact us if you are worried about your fever day-of. We will change or cancel your reservation.

Granting Client Access to Salon:

Salon Republic has decided to temporarily change how clients access the salon.
Clients must wait outside of the salon until the beauty professional is ready to perform their service.
Please text or call your clients once you are ready and have them meet you at the front door of the salon.
Clients will not be allowed to enter the salon without their Beauty Pro fessional escorting them to their studio.
The front door will remain locked from the outside during all hours.

We appreciate you understanding and patience especially during this sensitive time.

I'm looking forward seeing you soon.

Sincerely,

Creative Studio Flow
Yusuke Kimura